Shipping policy

Shipping Policy

At QUIPPA Clothing, we’re committed to getting your order to you safely, securely, and as quickly as possible.

Order Processing

All orders are carefully prepared and processed after payment has been successfully received.

Orders are typically processed within 1–3 business days. Please note that orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been dispatched, you will receive a confirmation with tracking information where available.

Shipping Times

Estimated delivery times may vary depending on your location and courier service.

  • South Africa: Approximately 2–7 business days after dispatch.
  • International orders: Approximately 7–21 business days after dispatch, depending on the destination and customs processing.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to courier operations, public holidays, weather, customs, or other circumstances outside our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, order size, and available shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

Tracking Your Order

Once your order has been dispatched, tracking information will be provided where available.

Please allow some time for tracking information to become active after your order has been handed to the courier.

International Shipping

We may offer international shipping depending on the destination.

International customers are responsible for any customs duties, import taxes, clearance fees, or other charges imposed by their country. These charges are not included in the product price or shipping fee unless otherwise stated.

QUIPPA Clothing is not responsible for delays caused by customs or local authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

If you enter an incorrect or incomplete address, please contact us as soon as possible. Once an order has been dispatched, we may be unable to change the delivery address.

Additional shipping charges may apply if an order needs to be reshipped due to incorrect information provided by the customer.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order number and relevant details.

We will work with the appropriate delivery provider to investigate the issue.

Please note that QUIPPA Clothing cannot be held responsible for delays caused by circumstances outside our reasonable control.

Contact Us

If you have questions about your order or shipping, please contact QUIPPA Clothing through our Contact page.

We appreciate your support and thank you for being part of the QUIPPA movement.

QUIPPA Clothing
Urban luxury redefined.